TERMS AND CONDITIONS (GTC)
Scope and Provider
These general terms and conditions apply to all orders placed at the online shop www.artschoenenberg.shop. Our deliveries, services and offers are made exclusively on the basis of these General Terms and Conditions. The general terms and conditions also apply to companies for all future business relationships, even if they are not expressly agreed again. The inclusion of a customer's general terms and conditions that contradict our general terms and conditions is already contradicted.
conclusion of contract
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The customer's order represents an offer. A contract is only concluded after acceptance on our part.
An order is only possible if all mandatory fields marked with * in the order form are filled out. If information is missing or if we cannot fulfill the order for other reasons, the customer will receive an error message. Before the order is finally sent, the customer is given the opportunity to correct his order. The customer receives supporting detailed information directly in the course of the ordering process.
As soon as the ordering process has been completed, the customer will be notified of this by an information window "Your order has been completed and has been sent to us successfully".
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contract language
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"The contract language is German and English."
Prices (currently without VAT)
All prices include the statutory German VAT of 16%. The packaging and shipping costs are not yet included in the price. Payment must be made in euros. If an item is ordered outside the EU, all export or import information and customs costs are at the expense of the customer.
terms of payment
Payment can be made either: prepayment, immediate transfer, credit card.
retention of title
The goods remain our property until the purchase price has been paid in full.
If the customer defaults on payment, we are entitled to assert our rights from the retention of title. It is agreed that the assertion of the retention of title does not constitute a withdrawal from the contract unless we expressly declare our withdrawal from the contract.
right of withdrawal
Consumers have the right to withdraw from this contract within fourteen days without giving any reason.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). A return of the goods in the unworn condition and in the original packaging within fourteen days is also considered a revocation.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Letter: Tom Schönenberg, Dohlenweg. 12, 47475 Kamp-Lintfort
Email: tom.schoenenberg@web.de
Consequences of revocation
If you revoke this contract, we have to repay all payments that we have received from you, minus the delivery costs, immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Sample cancellation form
If you want to revoke the contract, please fill out this form and send it back.
On
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Company: Tom Schönenberg
Address: Löher Strasse 3, 42553 Velbert
Email: tom.schoenenberg@web.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):
Ordered on (*)/received on (*)
Name of consumer(s):
Address of consumer(s):
Date and signature of consumer(s) (only if notification is on paper)
End of revocation
The right of withdrawal does not apply to the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. a picture made individually for the consumer ).
Please avoid damage and contamination. If possible, please send the goods back to us in the original packaging with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage in order to avoid claims for damages due to defective packaging.
If possible, please do not send the goods back to us freight collect, but as a stamped package. Justified and addressed complaints must always be sent back to us. The return must be stamped with sufficient postage without exception. Postage paid shipments will not be accepted.
Unless expressly agreed otherwise, your warranty claims are based on the statutory provisions of sales law.
delivery time
The delivery takes place within the legally prescribed delivery period of 30 days from the order confirmation. Should the delivery be delayed, we will contact the customer immediately after the delay becomes known, but before the deadline of 30 days, and obtain his agreement to a later delivery. If the customer does not agree to this, he is entitled to withdraw from the contract.
Place of fulfillment
Place of fulfillment is 47475 Kamp-Lintfort
Choice of law, place of jurisdiction
German law applies. The applicability of the UN Sales Convention is expressly excluded. The contracting parties agree on German domestic jurisdiction. If it is not a consumer transaction, the competent court at the company's registered office shall have exclusive local jurisdiction to decide all disputes arising from this contract.
Minor change in performance
If it is a consumer transaction, minor or other changes to our performance or delivery obligations that are reasonable for the customer are deemed to have been approved in advance. Manufacturer-related and conditional technical changes in terms of technical progress are reserved. We reserve the right to make changes in shape, color and weight that do not impair the properties of the product within reasonable limits.
compensation
Claims for damages in cases of slight negligence are excluded. This does not apply to personal injury or damage to items taken over for processing or product liability claims.
data processing
The customer agrees that the following personal data, namely (first name, last name, date of birth, address) will be processed for the purpose of future visits to the web shop.
Use of cookies
We would like to point out that for the purpose of simplifying the purchasing process and for later contract processing, the webshop operator stores the user's IP data in the form of cookies, as well as the name, address and credit card number of the purchaser. There is no data transmission to third parties, with the exception of the transmission of the credit card number to the banking institution Deutsche Bank for the purpose of debiting the purchase price. After completing the virtual purchase or after canceling the purchase process, the data stored in the cookies will be deleted.
Consent to Receive Promotional Emails
The customer agrees to receive news from our company about our products, current offers and other company-related information by means of advertising e-mails, in particular newsletters.
The customer can revoke his consent to receive such emails at any time as follows: Return the email to the sender address with the note "No more promotional emails, please."